Terms of Service

Ikigai Growth Consulting (Pty) Ltd ("Ikigai", "we", "our", "us") is an AI-first growth intelligence firm based in South Africa. We provide an AI-powered intelligence platform that delivers marketing, sales, finance, legal, GEO, ads, trading, and influencer intelligence reports to businesses and entrepreneurs.

Registered business: Ikigai Growth Consulting (Pty) Ltd, South Africa.
Contact: hello@ikigaigrowthconsulting.co.za

You must be at least 18 years of age to use our platform. By using Ikigai, you represent that you have the legal capacity to enter into a binding agreement. If you are accessing the platform on behalf of a business or organisation, you represent that you have authority to bind that entity to these terms.

• Access to Ikigai's intelligence products requires an active subscription at one of our published pricing tiers (Starter, Growth, Agency, or Enterprise).
• Subscriptions are billed monthly or annually as selected at checkout. All prices are listed in ZAR (South African Rand) and USD.
• Bring Your Own Key (BYOK): Our platform operates on a BYOK model. You are responsible for providing and maintaining your own Anthropic API key. Ikigai does not supply API credits and does not incur per-query costs on your behalf.
• We reserve the right to modify pricing with 30 days' written notice to active subscribers.
• Founding cohort rates are locked for the stated period and will not be retroactively increased.

You agree not to use the platform to:

• Generate intelligence reports for illegal purposes or in violation of applicable law
• Scrape, reverse-engineer, or replicate our platform, AI agents, or proprietary intelligence methodology
• Share account credentials or resell access without a written agency agreement
• Submit URLs or company names for the purpose of corporate espionage or unlawful competitive intelligence
• Attempt to circumvent any security measures or rate limits

All platform code, AI agent configurations, intelligence methodologies, report templates, and brand assets are the exclusive intellectual property of Ikigai Growth Consulting (Pty) Ltd. Intelligence reports generated for you during your subscription are licensed to you for internal business use only. You may not resell, redistribute, or sublicense reports without prior written consent.

Ikigai's intelligence products are powered by AI models (including but not limited to Anthropic's Claude, Groq-hosted Llama and DeepSeek, and Google Gemini). While we design our agents to deliver accurate, useful output:

• AI-generated content may contain errors, omissions, or outdated information.
• Intelligence reports are advisory in nature. They do not constitute legal, financial, medical, or professional advice.
• You are solely responsible for decisions made based on platform output. Ikigai accepts no liability for business decisions made in reliance on our reports.

Your use of the platform is also governed by our Privacy Policy, which is incorporated into these terms. We comply with the Protection of Personal Information Act (POPIA), GDPR (where applicable), and CCPA (where applicable).

• You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing period.
• We do not offer pro-rata refunds for partial billing periods.
• If we terminate your account for a breach of these terms, no refund will be issued.
• If we terminate your account without cause, you will receive a pro-rata refund for the unused portion of your subscription.

To the maximum extent permitted by South African law, Ikigai Growth Consulting's total liability to you for any claim arising out of or related to your use of the platform shall not exceed the total subscription fees paid by you in the three (3) months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages of any kind.

We reserve the right to modify these Terms of Service at any time. Material changes will be communicated via email to registered subscribers at least 14 days in advance. Continued use of the platform after the effective date constitutes acceptance of the revised terms.

These terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the South African courts.

For legal enquiries or to report a violation of these terms:
Email: hello@ikigaigrowthconsulting.co.za
Tel: +27 68 695 9713